Enterprise resource planning (ERP). License type: Volume Licence. Software type: Subscription. 2 year(s). Accelerate revenue with conversation intelligence software. Enhance productivity, shorten deal cycles, and improve revenue predictability with actionable insights directly from your Zoom Meetings and Zoom Phone customer interactions.. Sales and Revenue leaders. Provide actionable feedback. Reduce anecdotal feedback and quickly identify areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.. Understand sales deals better. View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.. Forecast more accurately. Digestible, aggregated insights integrated into your CRM give context on your sales funnel, highlight deals that need attention, and identify pipeline trends.. Stay on top of the critical moments in your business. Track words and expressions across customer conversations and get proactive alerts that help assess opportunity health, gather competitor intelligence, or help ensure products are effectively positioned.. Sellers. Cut the noise, focus on selling. Reduce the burden of tasks like note taking, adding information to the CRM, or capturing next steps and spend more of time connecting with customers.. Get better faster. Review meetings and calls faster and get better continuously with insights such as talk-listen ratio, talking speed, sentiment analysis, and more.. Eliminate customer knowledge gaps. Leverage an easy to search source of truth of all your customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.. Marketing and sales enablement. Replicate best practices and onboard sellers faster. Showcase sales best practices with curated playlists of recording snippets to get new sellers up to sp

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